Security – we set the standards

Downtime and slow responses are not acceptable in the field of e-commerce. Xsite comes with an outstanding infrastructure, redundant data centres and high-security technology and processes, all overseen by industry experts. This guarantees the highest possible protection against downtime and availability issues. The Xsite platform offers retailers and manufacturers the security of redundant application clusters without single points of failure, combined with leading service-level agreements and the highest contractually underwritten degree of availability on the market.

For you, Xsite assumes control and responsibility of every aspect of operating this complex e-commerce solution. Redundant fibre-optic connections, a demilitarised zone and Unix operating system put us in the position to deliver outstanding performance and availability for your company. Average availability over the last 8 years is 99.86%, a figure which speaks for itself. Seasonal variation in demand, with peaks during the Christmas and holiday period and end-of-season sales can be handled without performance loss and serious problems. During slower periods, you do not need to waste money maintaining resources that are unnecessary at that particular time.

• PCI DSS 1.2 compliance of all instances and applications
• Shop availability, performance and transaction security are contractually guaranteed
• High-security operation in 3 data centres in Germany (incl. BSI certification)
• Redundant fibre-optic connections to a range of network nodes
• 24/7 monitoring and external availability monitoring from 25 locations around the world
• Rolling backups and security patches
• Running programme of new upgrades and features
• Release Management
• Complete configuration maintenance
• Disaster recovery programme